Frequently Asked Questions
Everything you need to know about our premium body jewelry and shipping.
What materials are your piercings made from?
We prioritize your health and comfort by using only high-grade materials, including G23 Titanium, 14K Gold, and 316L Surgical Steel. All products are nickel-free and hypoallergenic to ensure safe healing and long-term wear.
How do I determine the correct gauge and size for my piercing?
We provide a comprehensive Size Guide on each product page. If you are unsure, we recommend consulting a professional piercer or measuring your current jewelry with a digital caliper to ensure a perfect fit.
Can I return body jewelry if it doesn't fit?
For hygiene and safety reasons, we cannot accept returns or exchanges on body jewelry once the tamper-evident seal has been broken. Please double-check your sizing requirements before finalizing your purchase.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination, generally ranging from 7-14 business days. Expedited shipping options are available at checkout.
Is your jewelry suitable for new, unhealed piercings?
Yes, our 'Initial Piercing' collection features internally threaded or threadless Titanium pieces specifically designed to be safe for fresh piercings, minimizing irritation and promoting faster healing.
How should I clean and maintain my jewelry?
We recommend cleaning your jewelry with mild, fragrance-free soap and warm water. For titanium and gold pieces, avoid harsh chemicals or silver polishes, as these can damage the finish and irritate your skin.